🛠️ Help & Info

Shipping & Delivery

  • 📦 Orders & Production

All items are made to order.

  • Production time: 2–5 business days
  • Orders begin processing shortly after purchase
  • Changes or cancellations may not be possible once production starts
  • 🚚 Shipping

Shipping times vary depending on location.

  • Estimated delivery: 3–7 business days after production
  • Tracking information will be provided once your order ships

Delays may occur due to carriers or high demand.

Returns & Refunds

  • 🔁 Returns & Exchanges

Because items are made to order:

  • We do not accept returns or exchanges for sizing or preference
  • We only replace items that are:
    • Damaged
    • Defective
    • Incorrect

If there’s an issue, contact us within 7 days of delivery with photos.

  • 📏 Sizing & Product Info

Please review product descriptions carefully before ordering.

  • Sizes and measurements are listed when available
  • Slight variations may occur due to production processes
  • 🎨 Design & Appearance

Colors and placement may vary slightly from mockups due to:

  • Screen differences
  • Printing methods
  • 💳 Payments

We accept secure payments via trusted providers.

Your payment information is processed securely and is not stored on our servers.

  • 📬 Contact Support

For any questions or issues:

📧 support@pixelpatchstudios.com

We aim to respond within 24–48 hours.

FAQ

❓ Have any questions? Check the FAQ below for some quick answers.

All items are made to order.

  • Production time: 2–5 business days
  • Shipping time: 3–7 business days (U.S.)

You’ll receive tracking as soon as your order ships.

We create each item after you order to ensure quality and reduce waste.

This allows us to:

  • Maintain consistent quality
  • Avoid excess inventory
  • Offer unique designs without mass production

Because all items are made to order, we do not accept returns or exchanges for sizing or preference.

We will replace items if they are:

  • Damaged
  • Defective
  • Incorrect

Contact us within 7 days of delivery with photos.

Please review the sizing information on each product page before ordering.

If you’re between sizes, we recommend sizing up for a more relaxed fit.

We do our best to display products accurately, but slight differences may occur due to:

  • Screen settings
  • Lighting in mockups
  • Production variations

These differences are typically very minor.

We apologize for the inconvenience as we currently DO NOT ship internationally. However, We are looking to expand and bring this in the near future.

If you have any questions or issues, reach out to us anytime:

📧 support@pixelpatchstudios.com

We typically respond within 24–48 hours.